
In short
A defective repair at an authorised service is the failure to cure the fault that was left, or the repair giving rise to a new fault. This record is not the menu of optional rights for newly purchased goods, and a mileage file on a vehicle is not opened here. The document that is read is the service work order and the delivery slip. The defect period is not tied to a number in this text. A result is not built before the two slips are placed side by side.
That the same fault continued is shown by observation after delivery and by a new service entry. A separate fault caused by the repair is also tied to a slip. Without that link, every new noise is not written onto that repair. The consumer cannot have a complaint that is not on the slip read as if it were later added to the minute. The application is built from the conflict between these two papers.
The work order and the delivery slip
The intake slip carries the fault written when the goods were left. The delivery slip writes what the service did. If the two documents conflict, the defect claim is built from that conflict. A fault described on the telephone, if it is not in the minute, is treated as not having entered the record. The service cannot add, as if it were done, a procedure that does not stand on the slip. The date and the complaint line in the minute stand in front of a story told later.
If a copy of the slip was not given to the consumer, the copy in hand and the payment document are requested. A payment document does not always carry the name of the procedure that was done. If the name of the procedure is missing, the price alone does not by itself show that the fault was cured. A missing copy does not erase the conflict. The conflict is read from the lines in hand, and a complaint box left blank is not assumed to have been filled in later.
A repair with no result is not the goods menu
If the consumer is not buying the goods new, the dispute is the repair service that was performed. The general frame of a defective service stands in the record on a defective service. The optional rights in purchased goods are in the record on defective goods. Those two records are not copied onto the authorised service's repair slip. If the contract writes a defect in the goods, that contract is read separately and is not put in place of the repair slip.
How many times a repair changes the right is not written as a number in this text. A repair that produced no result is read from the work order and the delivery slip. A sentence from the service that it will not look again is not treated as having cured the fault on the slip by itself. The petition does not invent which visit this was. The number of visits is read from the records on the slips, and this text does not add a new threshold to those records.
A vehicle file is not the same slip
A dispute about mileage and an expert report on a vehicle is in the record on a defective vehicle. An authorised-service repair is whether the fault that was left was repaired. The two files are not tied to the same slip by rote. A mileage line does not by itself prove that the repair was defective. The repair slip does not take the place of an expert report either.
If the vehicle was left at the service, the work order and the delivery slip are still read. If the slip carries a mileage claim, that line belongs to the vehicle record and is separated from the repair complaint. If both a fault and the mileage are written on the same visit, the petition does not fold the two requests into one sentence. The application is built so that it is clear which line is the repair and which line is the vehicle.
Which document the application is built from
An application in the dispute stands in the record on the arbitration panel. Which route is open is read from the type of document and from the dispute's own rule. Counsel in Ankara separates, from the work order, that the office being in Çankaya does not change the competent authority. The office in Çankaya does not choose the arbitration panel or the court. The name of the district is not written in place of the service minute.
If a slip is missing, the consumer asks the service for a copy and separates the invoice in hand. An invoice does not by itself write that the fault was cured. The petition does not build a fault that is not on the slip as if it had happened. A decision is not built before the two papers are seen. The defect period is not tied to a number in this distinction either.
Where the slip is read from
A defective repair at an authorised service is read from the conflict between the work order and the delivery slip. The menu of optional rights for new goods, and the vehicle mileage file, are not copied onto this slip. The defect period is not frozen as a number in this text. The application is not written before the work order and the delivery slip are separated.
Conclusion
A defective repair at an authorised service is the repair failing to cure the fault, or giving rise to a new fault. The documents are the work order and the delivery slip. The new-goods menu and the vehicle file are separate doors. The defect period is not written. The frame stands on the consumer law page. The basis is the Consumer Protection Law No. 6502.