Health law · Legal information

Is It a Complication or a Medical Error?

Author · Av. Ayşenur Konar, Avukat

Published ·

Updated ·

In short

A bad result is not, on its own, an error. The separation is read with the record of information, with the professional standard, and with the expert. A risk written in the consent does not, on its own, acquit the result. The frame sits on the medical malpractice page.

The basic separation: not the bad result, but whether the process fits the standard

When an unexpected result appears after a medical intervention, the patient and the relatives naturally ask the question "is this a complication, or an error?". The answer to this question cannot be given only according to whether the result is heavy or rare. Medical interventions do not carry zero risk. Harm can arise even though the necessary care was shown. On the other hand, that a known risk has been realised does not, in every situation, remove the health worker's responsibility.

For the separation, the preparation before the intervention, the risks particular to the patient, the technical practice, the follow-up, the early diagnosis, and the management after the complication develops are examined together. A complication and a medical error are not simple labels that exclude each other. A risk that could not be avoided at the start can later turn into a discussion of fault because it was noticed late or managed wrongly.

This content is general information. A result of "a definite complication" or of "a definite error" cannot be given before the records of the concrete event and the relevant speciality are assessed.

What does a complication mean?

A complication is an unwanted result that can appear in the course of the illness or of the medical intervention even if the necessary professional care is shown. An infection, bleeding, a reaction to a medicine, nerve damage, or a problem of wound healing can be known as a complication in some procedures. The same result can develop for different causes on different files. An infection can stay inside an unavoidable risk, and it can also arise from a lack of sterilisation or of follow-up.

These elements matter in assessing a result as a complication:

  • Its being a risk known medically for the procedure and for the patient
  • Reasonable measures that reduce the risk having been taken
  • The intervention having been applied by the accepted method
  • The risks particular to the patient having been assessed
  • The problem having been noticed in time
  • Suitable treatment or referral not having been delayed

The absence of one of these elements does not automatically create a result of fault. It forms a question that should be investigated. A complication is not only a word of defence written on the discharge summary.

With which conduct can a medical error be connected?

A medical error, or malpractice, tells the allegation that the health service was conducted contrary to the professional standard expected in the concrete conditions. A wrong procedure, a necessary test not being done, an open error of the dose of a medicine, a technical shortcoming during surgery, a critical result not being followed, or a late intervention in a complication can be different examples. Not every missing record, or every change of result, is an error. The conduct needs to be examined according to the scientific standard.

The assessment of malpractice is not reduced only to the physician's act. The organisation of the hospital, the coordination of the staff, the safety of the device and of the material, the laboratory notification system, and infection control are also part of the health service. Even if the individual decision was correct, the institutional system may have contributed to the harm. The reverse is also possible.

Beside fault, harm and the causal link are sought. If a procedure thought to be contrary to the standard did not affect the health result, the assessment of compensation can differ. The page what is medical malpractice? explains the elements of fault, of harm, and of the connection in detail.

Foreseeability and preventability are not the same

That a risk is foreseeable does not necessarily mean that it is wholly preventable. Even if the health worker knows that the risk exists and takes all the measures, the result can appear. Conversely, that a result is very rare, or was not expected beforehand, does not of itself justify an open error of practice. In the separation, the concrete conduct matters as much as the rate of probability.

For foreseeable risks, a reasonable measure and a plan of follow-up are expected to be formed. For example, in a person with a risk of bleeding, the medicines and the tests are assessed, and suitable measures are taken for the risk of infection. These measures may not reduce the risk to zero. When the result is realised, the questions "was the measure taken?" and "would the same result have occurred even if it had been taken?" are answered apart.

The assessment of preventability should be made with the scientific and clinical conditions at the moment of the event, not with information learned afterwards. A finding that looks easy today may not yet have appeared at the moment of the intervention. Avoiding the bias of looking backwards afterwards is necessary for a fair assessment.

Why do the risks particular to the patient matter?

The same procedure does not carry the same level of risk in two patients. Age, diabetes, the state of immunity, the medicines used, smoking, earlier operations, and anatomical features can affect the result. The health worker needs to collect this information to a reasonable extent and to reflect it in the planning. The patient's hiding important information can also be taken into account in the assessment.

The existence of a personal risk does not give the health worker unlimited freedom from responsibility. On the contrary, a known risk can require more detailed preparation or follow-up. For example, in a high risk of infection, protective measures and the follow-up of the wound gain importance. It cannot be said that every result that arose because the patient was risky was unavoidable.

The risk particular to the patient also affects the scope of the information. A standard list of risks on a general form may not tell, sufficiently, a result that is decisive for the person's occupation or illness. Communication should be established through the concrete patient.

Information is examined independently of fault

That a complication is a known risk gives rise to the question whether it was explained to the patient. The purpose of the information is not to transfer the whole medical literature to the patient. It is to present the important information so that the patient can decide about their own body. The frequency of the risk, its weight, the alternatives, and the results that can appear if there is no intervention should be told in an understandable way.

A signed consent form is important evidence. It is not a document of acceptance of a technical error. The patient can consent to the possibility that a known risk will be realised despite careful practice. The patient does not consent to careless practice. The form also needs to be presented as specific to the procedure, understandable, and at a suitable time. The content what is informed consent? takes up this separation in detail.

If information was given and the risk was realised, the technical process can still be examined. Even if the intervention fitted the standard, if an important risk was not explained, a separate violation of a right can be discussed as to the consent. These two headings of examination should not be mixed with each other in the report.

Early recognition of the complication, and its management

The health team's duty does not end with the appearance of a complication. The new sign and the tests need to be assessed in time, and the necessary consultation, treatment, or referral needs to be made. When the complication began may not always be known for certain. The first warning finding, the time of the patient's notification, and the health worker's response are compared.

For example, pain after surgery can be ordinary. A certain severity, an accompanying fever, or findings of the circulation can require a new assessment. It is not expected that the heaviest possibility will be accepted at every sign. A reasonable clinical approach that will exclude serious risks is sought. For this reason it matters that the patient is told, at discharge, at which signs they should return.

If the complication was recognised correctly, the suitability and the timing of the treatment chosen are examined. If the necessary means are not at the institution, a decision of referral can come onto the agenda. A delay in the organisation of the bed or of the team can form an institutional responsibility separate from the individual physician's decision.

Criteria of comparative assessment

The basic differences between a complication and a medical error can be summarised in this way:

How it appears: it can develop despite careful practice (it can be connected with a preventable departure from the standard). Preparation: the patient's risk was assessed and a measure was taken (the risk was disregarded, or the necessary preparation was not made). Technical practice: the accepted method and the care were followed (there can be an error of technique, of medicine, of side, or of procedure). Information: the important risk was explained in an understandable way (the risk or the alternatives may not have been told as they should). Follow-up: the signs were noticed in time and managed (a warning finding was missed, or the intervention was delayed). The connection with the result: the harm is explained by the unavoidable realisation of the risk (the harm is connected with the alleged shortcoming).

The table is not a formula for a definite decision. For example, even if the risk was explained sufficiently, there can be a technical error. Or the medical practice can fit the standard even though the information is incomplete. Every line should rest on the records and on the expert assessment.

Which questions should the patient file answer?

The file should make visible the assessment before the intervention, the risks, the practice, the first sign, and the stages of management. The examination notes, the investigations, the images, the surgery or procedure report, the anaesthesia and nursing records, the medicine charts, the consent documents, the consultations, and the discharge instructions should be taken together. The guide requesting the patient file explains the scope of the documents.

The chronology can be built according to these questions:

  • What was the patient's condition before the procedure, and what were the known risks?
  • Which method was chosen, and why?
  • Is there an unusual event in the records of the intervention?
  • When was the first sign of the problem seen, or notified?
  • Which test and which intervention were done, and when?
  • What are the later health result and the additional treatments?

That the record only writes "a complication developed" does not answer all of these questions. An incomplete record is not, on its own, definite proof of medical fault either. How the incompleteness affected the technical assessment should be made concrete.

The limits of the opinion of the specialist and of the expert

The assessment of a complication requires the knowledge of the relevant field of medicine. If a surgeon, anaesthesia, infection, radiology, or other branches have a role, more than one speciality can be needed. It matters that the person who prepared the report fits the subject of the file, sees all the documents, and gives a reasoned explanation.

The report should answer these questions apart: is the result a known risk, were the preventive measures suitable, did the technical practice fit the standard, was the problem recognised in time, and did the alleged shortcoming contribute to the harm? Only the sentence "it is a complication" or "there is an error" does not present a scientific reasoning that can be reviewed.

The expert opinion meets the court's need for technical knowledge. The final legal characterisation belongs to the court. In conflicting reports, not the number of results but the quality of the data, of the speciality, and of the reasoning is compared. The parties' private opinions do not automatically take the place of the court report either.

How does the patient's conduct affect the assessment?

The patient's giving the information of medicine and of illness correctly, complying with the recommendations of control, and applying when there are warning findings are part of the safety of the treatment. Not going to the control despite a clear instruction, or managing the wound contrary to the recommendation, can be assessed as to the part of the harm that increased. This situation does not automatically remove the health worker's possible earlier fault.

Whether the instruction was in fact given clearly, whether a language the patient could understand was used, and the possibility of access to the health service matter. A material impossibility, transport, or a problem of appointment can also be taken into account in the concrete conditions. Generalisations that hold the patient solely responsible for the result are not reliable.

The patient should not refuse the necessary corrective treatment for the purpose of preserving evidence. Taking a second opinion secures that the continuing care is entered on the record. Documenting the existing condition before a new intervention is possible, but the safety of health has priority.

The paths of application, and the separation of the institution

Doubting the explanation of a complication does not mean that the criminal path, or the path of an action, is the first step in every event. First the records can be taken, the questions for the specialist can be formed, and an explanation can be asked from the institution. Patient rights, a professional examination, the criminal path, and the paths of compensation carry different purposes. The process of a complaint about a doctor explains these separations.

In a public hospital, an allegation of a service fault can be subject to administrative responsibility and to the regime of a prior application. The path of compensation in a public hospital takes up the relevant procedure. In a private hospital, the contractual relationship, the organisation of the establishment, and the role of the health worker can be examined in the frame of private law.

That an administrative examination reaches a result of "complication" may not bind all the other authorities automatically. In the same way, the technical report in the compensation file can be assessed with different legal measures in the professional or criminal process. The arrangement of statements and of documents should be consistent across the processes.

The period, the Ankara context, and the next steps

The period for an application changes according to elements such as whether the institution is public or private, the kind of the request, and the time when the harm and the person responsible were learned. While waiting for the medical result to become wholly clear, a short procedural period should not be missed. A concrete calendar should be formed by recording the dates of the procedure, of the first sign, of the diagnosis, of the request for documents, and of service.

For health establishments in Ankara, the measure of complication and of fault rests on the national legislation and on the medical standards. The density of the local hospital or of the court can affect the pace of the process. It does not change the result, the scientific standard, or the statutory period. A definite practice, or a result of the expert, should not be assumed through the name of the city.

The usable path is to have the existing health problem treated, to take the whole file, to build the chronology before and after the intervention, to separate the information and the technical practice, to take a reasoned examination from suitable specialists, and to choose the right path of application according to the kind of institution. For the upper frame, the practice area of health law can be examined. The characterisation as a complication or as fault rests not only on the name of the result, but on the concrete record, on the scientific standard, and on the causal connection. A guarantee of a definite result cannot be given.

A lawyer in the health field reads the label of complication with the record and with the standard. A lawyer in the health field does not count the sentence of risk in the consent as the acceptance of a technical error. A lawyer in the health field does not write a statistic or an amount. A lawyer in Ankara reads, from the record of the institution, that the office in Çankaya does not choose the competent authority.

Conclusion

This note is for general information. The document, the period, and the procedure of the concrete event should be read separately. There is no promise of a result by rote.

Frequently asked questions

What is a complication?

A complication is an unwanted result that can appear in the nature of the illness or of the procedure even if the medical intervention was planned correctly and applied with the necessary care. That a result is known in the medical literature as a risk does not, on its own, prove that it was a faultless complication in the concrete event. The risks particular to the patient, the preventive measures, the technique of the intervention, noticing it early, and suitable management are examined together. A complication is not a legal label. It is an explanation that should be assessed with the technical records.

Is there never any responsibility of the doctor when a complication develops?

If the complication appeared despite the necessary care, fault may not be built solely because of the result. The health worker's duty to prevent the risk, to inform the patient, to recognise the complication in time, and to treat it in a suitable way continues. A complication that could not be avoided at the start may have been made heavier by a lack of follow-up or of intervention. For this reason the event is assessed not with the question "was there a complication?", but with the whole process before and after the complication.

If the risk is written on the consent form, does the allegation of a medical error end?

No. The risk's being on the form can support the patient's informed decision. It does not mean that the patient accepted careless practice. Consent does not make conduct contrary to the medical standard lawful. The form also needs to be specific to the procedure, understandable, and explained at a suitable time. Whether the result that occurred is the same as the written risk, the management of the risk, and whether the patient was informed about reasonable alternatives are also examined.

Is an unexpected result always a complication?

An unexpected or rare result is not counted as a complication automatically. Preventable events such as the wrong patient, the wrong side, an open error of dose, or a lack of sterilisation cannot be explained with the concept of a complication even if they are rare. Conversely, a heavy and distressing result can stay inside a known risk if the necessary care was shown. The separation rests not on how surprising the result is, but on the medical standard at the moment of the event, on preventability, and on the records of the process.

Who decides whether it is a complication or an error?

The technical assessment can require the opinion of a physician in the relevant speciality, or of a board of experts. The final legal assessment is made by the competent authority or by the court. The explanation of the physician who gave the treatment matters, but it is not binding on its own. The opinion of the patient or of a relative does not take the place of the technical evidence either. The report needs to be formed of suitable experts, to examine all the records, and to be reasoned. Conflicting opinions are compared through the method and through the data.

Is the rate of complication enough in the assessment of fault?

The rate at which a risk is seen in the literature can be useful. It does not, on its own, determine the result on fault. The rate can change according to the patient group, the technique of the procedure, the conditions of the centre, and the current scientific data. The concrete patient's risk profile and the preventive practices are assessed apart. A risk that is seen very often may have been managed wrongly. A very rare event can also arise from an open error of practice. The rate is only one part of the analysis of the process.

Is it sufficient evidence that the patient file writes complication?

That the expression complication is on the file shows that the event was named. It does not, on its own, explain the cause and the management. The time of the first sign, the examinations and the tests, the interventions made, the consultations, and the information given to the patient should be examined from the records. If it is not clear when the diagnosis was made and why the treatment was chosen, a further assessment is needed. In the same way, the word "error" passing in the record should not be counted as a final legal acceptance, torn from its context.

Which steps should I take when a complication is suspected?

First, suitable treatment should be taken for the continuing health problem. Then the patient file and the images should be asked for complete. The risks before the procedure, the moment of the intervention, the first sign, and the management afterwards can be drawn out in date order. The documents of information and the records of the second treatment should also be preserved. After an assessment based on the records is taken from the suitable speciality, a complaint or the paths of compensation can be planned according to whether the institution is public or private. The periods should be checked early.

Related reading

This article sits under one practice area. The neighbouring guides carry the detail that does not belong in this text.

Practice areas · Health law

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Author

Av. Ayşenur Konar

Lawyer on the Ankara Bar Association roll, founder of Konar Hukuk. This text is general information; a specific file is reviewed separately. Author profile · Editorial policy

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