Criminal law · Legal information

How Is a Complaint of Fraud Made?

Author · Av. Ayşenur Konar, Avukat

Published ·

In short

The complaint is opened together with the list of evidence and the head of loss. A promise of a refund is not the result of the complaint. The return of the money is in a separate article.

The payment slip, the correspondence, and the identity particulars are added. Missing papers weaken the following.

Enforcement of a commercial claim does not stand in for every file of fraud.

The record of the public prosecutor's office runs with the papers.

Related articles: the offence of fraud.

A complaint of fraud is the victim notifying the competent authority, in writing or by a minute, of the event, the loss, and the evidence. A report is the route of notification that a person who is not the victim can use too. Because fraud, as a rule, does not depend on a complaint, the public prosecutor can proceed of their own motion; most files are opened by an application all the same.

This text is focused on the application. All the stages of the investigation are not repeated here. It is general information; there is no promise of a result.

Introduction: are the complaint and the report the same door?

Many people, while looking for a "complaint petition", are in fact looking at two separate legal doors. One is to notify the offence; the other is to show the will to pursue it in the capacity of victim. In offences that depend on a complaint, such as insult, the file may not run without the second door. In fraud the principle of a public prosecution weighs more heavily. This difference also changes the expectation of withdrawal and of reconciliation.

In Ankara the application can be taken into the record at a police unit, or at the office of the chief public prosecutor. A transaction in Çankaya can join with an account in another district; for that reason the place and the account particulars should be written clearly in the petition. For the elements, the article on the offence of fraud can be read, and for the flow of the investigation the article on how a public prosecutor's investigation works. The general frame: criminal law.

What does the application aim at?

The aim of the application is that the public prosecutor's office learns of the event and begins to gather evidence. The aim is not that the court immediately gives a decision for the return of the money. The petition must answer the questions of who, to whom, when, by which deception, and which loss was caused. A sentence of "I was defrauded, I am seeking my right" does not build the frame of the event.

A good text of an application does three things: it tells the event chronologically, it makes the head of loss concrete, and it numbers the annexes. A guess, a rumour, and a comment on social media must be a separate paragraph; otherwise the account scatters. If the full identity of the other side is not known, the IBAN, the username, the number, and the profile link are written. A field that is not known is left as "not known"; it is not invented. An identity that was invented both diverts the investigation and can open a new legal risk for the applicant. The petition is the list of proof of the allegation; it is not a novel.

Who can apply?

  • Natural persons who think they suffered a loss
  • Authorised representatives in the name of a legal person
  • Parents or guardians who act in the capacity of legal representative
  • Third persons who learned of the event and who report it
  • The real owner of an account about which a transaction was made (in a claim of takeover)

The victim and the person who reports may not be the same person. The person who reports can shift to the position of a witness. A person without authority giving a complaint in the name of a company later opens a debate about representation. An application by a lawyer with a power of attorney is possible; it is not obligatory.

If more than one victim suffered a loss from the same event, each should write their own head of loss. Although a joint petition is possible, the amounts getting mixed often gives rise to a mistake. If a circular of signature, or a document of authority, is not added in money that left a company account, a debate about representation can delay the file. In payments inside the family, a sentence of "I paid in their place" makes the capacity of victim uncertain; who paid, and who was deceived, should be written separately.

Step by step: how are a report and a complaint made?

  1. Writing the event in order of date on a paper, or in a file.
  2. Gathering the annexes of the payment slip, the correspondence, the advertisement, the identity, and the IBAN; taking a copy.
  3. Writing clearly the amount of the loss, a partial refund if there is one, and what remains.
  4. Choosing the police or the public prosecutor's unit according to the place of the event and the urgency.
  5. Reading the petition or the minute before signing it; correcting a missing sentence.
  6. Keeping the receipt, the document number, or a copy of the minute.
  7. Giving a further petition for documents found later.
  8. Not missing the services and the summonses to give a statement.

This order does not produce an indictment, or a decision that there is no ground for prosecution. It only helps the file to be opened soundly. If there are electronic channels, the receipt is kept all the same. CİMER does not stand in for this list; it is an administrative communication.

The headings that must stand in the petition

  • The applicant's identity and contact particulars
  • The start of the event, the allegation of deception, and the moment of payment
  • The particulars that are known about the other side
  • The tying of the allegation of loss and of benefit to the documents
  • The request: that an investigation be carried out, and that the evidence be gathered
  • The list of annexes

A language of promise such as "I definitely ask that the perpetrator be punished and that my money be returned immediately" weakens the legal text. The request is written within the frame of the statutory duties of the competent authority. Requests of private law and of enforcement are the subject of separate petitions.

The police minute and the petition to the public prosecutor

At the police, an oral account can be entered in a minute. The minute asks for as much care as the petition; it should be read before the signature. The petition to the public prosecutor gives the possibility of a more controlled text. Both are valid. In a digital event, a direction to the cyber unit can be entered inside the minute. A delay in the direction makes it even more important that a copy of the annexes stays with the applicant.

Not mixing the application with the flow of the investigation

This writing does not draw again the whole map of the public prosecutor's investigation. The general working of the statement, of a decision that there is no ground for prosecution, of the indictment, and of protective measures stands in a separate text. The question asked here is narrower: how the door is knocked on, what should be in hand, and which sentence strengthens or weakens the file. The corridor after the door is knocked on is the subject of the article on how a public prosecutor's investigation works. Copying the two texts into each other walks the reader twice in the same corridor; it also spoils the intention of the application.

The applicant does not manage the investigation. The instruction to gather evidence belongs to the public prosecutor's office. The work the victim can do is to put forward, by a further petition, the document that stayed missing, and to go to the summons. An approach of "let me stand in for the public prosecutor" carries both a procedural and a security risk. Following the other side on one's own can give rise to an allegation of threat or of insult.

How are the annexes prepared?

Even if the payment slip is a single page, the reverse, the reference number, and the recipient's IBAN should be visible. If there is correspondence, a PDF or an original export is sounder than a cropped screen. If the link of an advertisement is not live, an archived image and a note of the date are added. A photocopy of identity introduces the applicant; if the other side's identity is not there, this blank is written honestly. If there is a witness, the name and surname, and the connection with the event, are enough at first rather than an open address; the detail widens at the stage of the statement.

Giving five copies of the same document under different names inflates the file. A numbered list of annexes should stand plainly, such as "annex 1 the payment slip, annex 2 the chat, annex 3 the advertisement". If a USB or a cloud link will be given, the period of access and a summary of the content are written. If the password of an encrypted file is forgotten in the petition, the annex can in practice be counted as absent.

The first days after the application

The receipt, the document number, or a copy of the minute is the key to every later question. A sentence of "I gave it but I have no record" makes following harder. If a summons to give a statement comes, the date and the place are noted; not going can open a new procedural problem. A writing that comes from the bank, an answer from the platform, or a new payment slip is tied to the file by a further petition. Declaring the perpetrator on social media opens a door both to the confidentiality of the investigation and to a possible debate about insult or false accusation.

A person in the position of suspect can also apply through the same door, saying "I am the victim, my account was taken over". In this case the account must stand clearly between denying the criminal charge and notifying their own loss. A mixed text weakens both the defence and the report.

Frequent mistakes

  • Writing the event like an emotional letter and forgetting the date and the amount
  • Saying "the documents are with me" without giving the annexes
  • Writing only to CİMER and not going to the public prosecutor's office
  • Signing the minute without reading it
  • Assuming that withdrawal will close the file
  • Declaring a person without authority to be the perpetrator and making a pile-on post
  • Publishing the file number on social media despite the confidentiality of the investigation

Note: the application can start the investigation; it does not guarantee the result. This text is general information. The features of the concrete event change the assessment.

A note on the legislation

The Criminal Procedure Code regulates how a report and a complaint are made, the public prosecutor's duty of investigation, and the types of statement and of decision. The Turkish Criminal Code defines the type of fraud. Fraud, as a rule, not depending on a complaint does not make the victim's application unimportant; on the contrary, this application often builds the backbone of the file.

Imprisonment and/or a judicial fine is provided for within the statutory frame; the current text of the article should be checked. It is not necessary to have the amount of the penalty memorised in the text of the application. The rules of venue and of subject-matter jurisdiction can become complicated in digital events. In the practice of the Ankara Courthouse the national procedure applies too; the workload can affect the waiting period.

The application petition is not a draft indictment. Naming the elements correctly is enough; it is not necessary to build a ruling. A sentence of "this subparagraph of the Turkish Criminal Code definitely applies", if written without the current text being checked, is both wrong and unnecessary. The work of the petition is to make the event and the evidence visible. The characterisation is the work of the public prosecutor and the court.

Result: the quality of the text of the application

A complaint of fraud is an account given to the right authority, dated, with its document attached, and without exaggeration. The door of a report is open too; the character of a public prosecution, however, reminds that the file will not always close by withdrawal. The later steps of the investigation are the subject of a separate article. The care here helps those steps sit on a sound ground.

This writing is for general information. The assessment can change according to the features of the concrete event. The pages on criminal law, on the offence of fraud, and on how a public prosecutor's investigation works offer a further frame under the related headings.

When the day of the application ends, the work is not counted as finished. As a further payment slip, a new message, or a writing from the bank issues, it should be tied to the file. If the service of a summons is missed, the account can stay half finished. The same care applies for the side of the suspect too: a signature without the minute being read later makes a defence of "I did not say that" harder. Both sides should keep the petition like a dated record of the event, and not like a text for letting out anger.

Where the complaint petition is read from

The complaint is read by being separated from the text of the report and from the document that was added. A complaint day, and a term of imprisonment, that are not written in the file are not added. The petition is not counted as the result of the investigation itself, and the Çankaya office does not change the authority with venue.

A lawyer in Ankara leaves the text of the complaint at the separate door where the return of the money stands.

Conclusion

This writing is for general information. The document, the period, and the procedure of the concrete event must be read separately; there is no promise of a result from memory.

Frequently asked questions

What is the difference between a report and a complaint?

A report is the conveying to the competent authority of the information that an offence was committed; the person who reports does not have to be the victim. A complaint is the victim, or their legal representative, notifying the will to pursue the offence. Because fraud is, as a rule, not among the offences that depend on a complaint, the public prosecutor can conduct the investigation of their own motion. In practice, all the same, most files are opened by the victim's application. A report can give rise to a burden of being a witness. The complaint petition makes the event, the loss, and the list of evidence concrete. Mixing the two concepts leads to the mistake that "the file ends when I withdraw". The concrete text of the application matters. This separation also affects the later steps of the statement and of the following.

Which documents should be added to the petition?

Identity particulars, the chronology of the event, the amount of the loss, the known identity or the IBAN of the other side, payment slips, correspondence, screens of an advertisement, and a list of witnesses if there is one, are the basic annexes. In a digital event the URL, the username, and the time stamp should be written. If the documents are numbered, the public prosecutor's examination becomes easier. A missing document does not mean the application is invalid; it can slow the investigation, however. A paper thought to be forged should be put forward together with its original. A sentence of "I know everything" is weaker than an account without documents. A further document can be put forward later too. The list is the backbone of the file. Copies should stay with the applicant.

Does one go to the police or to the public prosecutor?

Both routes are possible. The police can draw up a minute and forward it to the public prosecutor's office. Giving a petition directly to the office of the chief public prosecutor is possible too. If there is a risk of an urgent loss of a trace, the nearest police unit can be practical. In digital events a direction to the cyber unit can be made. An application that went to the wrong unit is, for the most part, passed to the competent place; a delay can arise. A lawyer is not obligatory. The application being taken into the record is a document that can be followed more than an oral complaint being forgotten. The concrete urgency, and the place of the event, affect the choice. The receipt should be kept in any event.

Can a complaint be made without a lawyer?

Yes. The victim can give a report or a complaint petition in person. The obligation of a lawyer is not the general rule. By contrast, the characterisation, the venue, the list of evidence, and the later stage of the statement can ask for legal care. A wrong name of an offence, or a missing annex, can weaken the file. Instructing a lawyer is not a guarantee that the investigation will stop, or that the money will be returned. The possibility of legal aid from the bar can be assessed separately for those who meet the conditions. The complexity of the concrete event determines the need for support. This writing is general information. The petition should not be left without documents, without a date, or without a signature. Every dispute is assessed separately according to its own documents.

Does withdrawing the complaint close the file?

In fraud the principle of a public prosecution weighs more heavily. A statement of withdrawal does not give rise to an automatic dropping in every file. The public prosecutor can continue the investigation according to the state of the evidence. Criminal mediation is not automatic in every type of fraud either; the current list should be checked. The parties' agreement in private law does not always end the criminal file. The minute of withdrawal still enters the file and can play a part in the discretion. A sentence of "I received my money, I have no complaint" may not, on its own, close the public prosecution. The concrete type of offence, and the stage, matter. For that reason withdrawal should be thought of together with the document of payment.

What happens if the application is to the wrong public prosecutor's office?

A petition that went to a public prosecutor's office without venue is, for the most part, sent to the competent place. This transfer can give rise to a loss of time. Venue is debated according to rules such as the place where the offence was committed, the place where the perpetrator was caught, or the place to which the digital traces are tied. If a victim who lives in Ankara sent the money to an account in another province, the venue can become complicated. The wrong place does not mean the application is counted as absent. All the same, the place of the event, the bank of the IBAN, and the addresses of the parties should be written openly in the petition. A definite reading of venue should not be made before the documents are seen. A copy of the annexes should be kept in hand during the transfer.

Is an electronic application possible?

At some courthouses and police units there can be electronic channels for a report. The UYAP citizen portal, CİMER, or the police report lines are used in practice. An electronic channel does not remove the duty to put forward the content of the petition and the annexes in full. CİMER is not a substitute for the public prosecutor's investigation. The receipt of the electronic application should be kept. A system fault, or a wrong choice of menu, can open a debate that the application did not arrive. The current screens can change. Which channel is open at the concrete unit should be checked on the spot. The annexes need to be uploaded in a format that can be read, that is complete, and that can be opened. The receipt screen should be kept separately too.

How does the process advance after the complaint is given?

The application is the trigger that starts the investigation; it is not the result itself. The public prosecutor can gather evidence, take a statement, give a decision that there is no ground for prosecution, or draw up an indictment. The detail of this flow is in the article on how a public prosecutor's investigation works. The victim can put forward a further document and follow the service. The suspect's statement is taken in a separate session. The applicant may not be informed at every stage; the confidentiality of the investigation plays a part. A promise of a period cannot be given. The pace of the concrete file changes according to the workload. The receipt and the document number are the basic record for the later following. The summons should not be missed. Every file advances at its own speed.

Related reading

This article sits under one practice area. The neighbouring guides carry the detail that does not belong in this text.

Practice areas · Criminal law

AK

Author

Av. Ayşenur Konar

Lawyer on the Ankara Bar Association roll, founder of Konar Hukuk. This text is general information; a specific file is reviewed separately. Author profile · Editorial policy

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